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Frequently Asked Questions

We’re committed to providing top-notch service to homeowners in Oak Ridge, Summerfield, Brown Summit, McLeansville, Whitsett, Burlington, Gibsonville, Elon, Reidsville, Stokesdale, and Greensboro. Here, you’ll find answers to the most commonly asked questions about our residential trash bin cleaning service.

  • What is included in your trash bin cleaning service?

    Our trash bin cleaning service includes:

    • 200 Degree High Pressure, hot water cleaning to remove dirt, grime, and bacteria
    • Sanitizing and deodorizing with eco-friendly products
    • Thorough inspection before and after cleaning to ensure your bins are spotless and ready for use
    • Safe collection and disposal of all wastewater to keep your property and the environment clean
  • Why should I clean my trash bins?

    Trash bins often collect bacteria, germs, and foul odors from waste. Regular cleanings:

    • Prevent unpleasant odors
    • Deter pests like flies, rodents, and insects
    • Help avoid the spread of harmful bacteria
    • Keep your bins looking and smelling fresh, improving your home’s curb appeal

  • Why should I clean my trash bins?

    We recommend regular cleaning based on your needs:

    • Monthly Service: Ideal for maintaining clean, odor-free bins.
    • Quarterly Service: Perfect for keeping your bins sanitized and fresh throughout the year.
    • One-Time Cleaning: Great for an occasional deep clean or special events.
  • Do I need to be home for the service?

    No, you don’t need to be home for the service. Simply leave your trash bins out at the curb or in a designated spot, and our team will handle the rest. 

  • What areas do you serve?

    Tidy Totes proudly serves the following areas in North Carolina:

    • Oak Ridge (27310)
    • Summerfield (27358)
    • Brown Summit (27214)
    • McLeansville (27301)
    • Whitsett (27377)
    • Burlington (27217, 27215)
    • Gibsonville (27249)
    • Elon (27244)
    • Greensboro (27488, 27410)
    • Reidsville 
    • Stokesdale
  • Are your cleaning products safe and eco-friendly?

    Yes! We use biodegradable, eco-friendly cleaning products that are safe for your bins, your property, and the environment. All wastewater from the cleaning process is captured and disposed of properly, preventing contamination of your driveway and local water sources.

Still have questions?

If your question wasn’t answered here, feel free to reach out! 

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